Returns & Exchanges

We offer a 30-day money-back guarantee on all Moho software licenses to ensure you have the best experience with our animation tools. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of the transaction date.

Return Process

• 1.
  Verification

  Locate your purchase confirmation email and ensure your license key has not been registered or that you are within the 30-day eligibility window.

• 2.
  Request Submission

  Contact our support team via the help desk with your order number and the email address used during the checkout process.

• 3.
  Deactivation

  Once your request is processed, you must deactivate the software on your hardware and uninstall the application from your system.

• 4.
  Refund Processing

  After deactivation is confirmed, a full refund will be issued to your original payment method within 5 to 10 business days.